MESAİ TECHNOLOGY CONSULTANCY AND TRADE ANONİM ŞİRKETİ
CONTACT FORM DISCLOSURE TEXT
In this Clarification Text, the principles regarding the processing of your personal data by the data controller Mesai Technology Consulting and Trade Inc. (“Company”) located at “Maltepe Mah. Yılanlı Ayazma Sk. Nef 13 Sitesi D Blok No: 13d Interior Door No: 84 Zeytinburnu / Istanbul“ in accordance with the Personal Data Protection Law No. 6699 (”Law“) and the relevant legislation, the principles regarding the processing of your personal data before the data controller Mesai Teknoloji Danışmanlık ve Ticaret Anonim Şirketi (”Company“) are stated below.
- Purpose of Processing Personal Data
Your personal data in the category of identity and e-mail address in the form of name, surname, e-mail address, telephone number in the form of contact category and the personal data you have shared through the contact form are processed for the purposes of providing information, receiving your wishes and suggestions and collecting complaints and performing customer service activities.
Again, apart from the above-mentioned, your personal data may be processed provided that your fundamental rights and freedoms are not harmed in order for you to benefit from our services offered by our Company without any problems, to improve our product and service diversity, to prepare and present various reports, analyzes and studies.
- Method and Legal Grounds for Collection of Personal Data
Your personal data is collected if you contact our Company by filling out the digital form on our website in order to benefit from the service we offer through the Contact Section on our website / mobile application. In accordance with the Law, this type of personal data is processed as a result of the relevant person’s request for assistance.
Provided that your personal data does not harm your fundamental rights and freedoms, it is processed for the legitimate interests of the Company and for the legal reasons that data processing is mandatory for the establishment, exercise or protection of a right.
- Places of Transfer of Processed Personal Data and Purpose of Transfer
The purpose of processing personal data and the purpose of data transfer are parallel. Our Company transfers the personal data it collects to the institutions and organizations it cooperates with in order to carry out its activities, and to our service suppliers that enable us to provide customer service in connection with the purpose, used for the purpose of sustaining business activities computer programs and cloud computing systems the servers of the suppliers are located abroad, and therefore, it is necessary to export the servers abroad. Upon request, personal data may be transferred to official authorities and public authorities and relevant business partners within the scope of the personal data processing conditions and purposes specified in Articles 8 and 9 of the Law.
- Ways to Apply to the Data Controller and Your Rights
Pursuant to Article 11 of the Law, by applying to our Company, your personal data; a) to learn whether it has been processed, b) to request information if it has been processed, c) to learn the purpose of processing and whether it is used in accordance with its purpose, d) to learn the parties to whom it is transferred domestically / abroad, e) to request correction if incomplete / incorrectly processed, f) You have the right to request deletion/destruction within the framework of the conditions stipulated in Article 7 of the Law, g) to request notification of the transactions made in accordance with subparagraphs (e) and (f) above to the third parties to whom it is transferred, h) to object to the occurrence of a result against you due to the analysis exclusively by automated systems, and i) to demand the compensation of the damage in case you suffer damage due to unlawful processing.
You can submit your information and application requests regarding your rights stated above to our Company in accordance with the Communiqué on the Procedures and Principles of Application to the Data Controller. You may send your information and application requests to “Maltepe Mah. Yılanlı Ayazma Sk. Nef 13 Sitesi D Blok No: 13d Interior Door No: 84 Zeytinburnu / Istanbul” or by e-mail to contact@mesai.co and direct them to us.
Our Company finalizes your requests as soon as possible and within thirty days at the latest, depending on the nature of the request, with the first request free of charge. However, a fee may be charged for subsequent requests on the same subject or if the first request requires an additional cost. Our Company may accept and process the request or reject the request in writing by explaining the reason.
In cases where the application made by following the above-mentioned procedure is rejected, the response is found insufficient or the application is not responded in due time; there is the right to file a complaint to the Personal Data Protection Board (“Board”) within thirty days following the notification of the response and in any case within sixty days from the date of application. However, a complaint cannot be filed before exhausting the remedy.
The Board, upon a complaint or ex officio upon learning of an alleged violation, shall conduct the necessary investigation on matters within its jurisdiction. Upon a complaint, the Board shall examine the request and give a response to those concerned. If no response is given within sixty days from the date of the complaint, the request shall be deemed rejected. If it is understood that there is a violation as a result of the examination made upon complaint or ex officio, the Board decides that the unlawfulness detected by the Board shall be eliminated by the data controller and notifies the relevant parties. This decision shall be fulfilled without delay and within thirty days at the latest following the notification. The Board may decide to suspend data processing or transfer of data abroad in the event of irreparable or impossible damages and in the event of a clear violation of the law.
We state that your data is sensitively protected by our Company and thank you for your trust in us.